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    • Self-Learning
    • Get Certified
    • Self-Discovery Zone
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    • Training Centers
    • Corporate
    • Academic Institutions
  • Educator
    • Become a trainer
    • Hire a trainer
  • Course Portfolio
  • Events
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Administrative Assistant

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Price
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Course Content

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Getting Started
Welcome Letter
How to Use Course Resources
Students Assignments
Pre-Assignment
Pre-Test 1 Quiz
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Module Content
pre test
Student Activity Packet
Module 1: Developing a Customer Mentality
Welcome and Introduction
Unit 1: Becoming Your Professional Best
Unit 2: Everyone Is a Customer
Module 2: Personal Productivity and Organizational Skills
Unit 3: Understanding Personal Efficiency
Unit 4: Organizing Your Workspace
Unit 5: Prioritizing Your Tasks 1 Quiz
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Module Content
Day 1 Quiz
Unit 6: Setting Up Your Information Center
Module 3: Communication Skills
Unit 7: Communication Dynamics
Module 4: Administrative Support Tasks
Unit 8: Receiving and Assisting Visitors
Unit 9: Correspondence and Report Writing 2 Units | 1 Quiz
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Module Content
0% Complete 0/2 Steps
Unit 9 Resource Write a Professional Email to Your Colleagues
Unit 9 Resource Sample Report
Day 2 Quiz
Unit 10: Skillful Telephone Techniques
Unit 11: Supporting and Managing Routine Meetings 1 Unit
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Module Content
0% Complete 0/1 Steps
Unit 11 Resource Sample Email Meeting Invitation
Unit 12: Taking Meeting Notes 1 Quiz
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Module Content
Day 3 Quiz
Unit 13: Planning and Organizing a Meeting Event
Unit 14: Solving Problems
1 of 2
  • Lessons 28
  • Topics 3
  • Quizzes 6

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