Current Status Not Enrolled Price Free Get Started Log In to Enroll Course Chat Please log in to join the chat Course Content Getting Started Welcome Letter How To Use The Course Resources Assignment Pre-assignment Pre-Test 1 Quiz Expand Module Content Pre-Test Activity Packet lessons Unit 1: Putting Conflict in Perspective Unit 2: Identifying the Faces of Conflict Unit 3: Understanding Stages of Conflict Unit 4: How to Prevent Problems from Arising Unit 5: Getting the Conflict in Focus Unit 6: Understanding Anger Unit 7: The Effects of Anger Unit 8: Understanding Behavior Types Unit 9: Coping with Other’s Anger Unit 10: The Role of Communication in Conflict Resolution Unit 11: Using Active Listening Skills Unit 12: Asking Questions with Purpose Unit 13: Understanding Body Language Unit 14: Understanding Your Conflict Resolution Style Unit 15: The Conflict/Opportunity Test 1 of 2
