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Small Business Owner

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Small Business Owner

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Course Content

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Getting Started
Welcome Letter
How to Use Course Resources
Assignments
Pre – Assignment
Pre – Test 1 Quiz
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Module Content
Pre-Test
Activity Packet
Business Plan Jump Start Packet
Module 1: Business Strategy, Planning, and Finance
Welcome and Introduction
Unit 1: Mission, Vision, and Strategy
Unit 2: Establishing Your Brand
Unit 3: Financial Terms and Reports
Unit 4: Managing Budgets and the Bottom Line
Unit 5: Business Planning
Unit 6: Achieving Business Objectives 1 Quiz
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Module Content
Day 1 Quiz
Module 2: Marketing Management
Unit 7: Marketing Basics
Unit 8: The Marketing Cycle
Unit 9: Marketing on a Budget
Unit 10: Online Marketing Basics 1 Quiz
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Module Content
Day 2 Quiz
Module 3: Operations Management
Unit 11: Managing Business Operations
Module 4: Sales Management
Unit 12: Selling Your Products and Services 1 Unit | 1 Quiz
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Module Content
0% Complete 0/1 Steps
Unit 12: Extra Resource – Sales Representative Job Description
Day 3 Quiz
Module 5: Customer Service
Unit 13: Six Vital Elements of Customer Service 1 Unit
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Module Content
0% Complete 0/1 Steps
Unit 13: Extra Resource – Customer Service Professional Job Description
1 of 2
  • Lessons 35
  • Topics 2
  • Quizzes 6

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