Sales representatives provide a critical role because they actively hunt for new customers and build long-term business relationships. Sales careers can be exciting and lucrative for candidates with the right skills. Today’s sales professionals are competent, highly skilled, and trustworthy. They present business competence and a professional appearance. The most successful sales professionals identify customer needs and develop solutions that deliver benefits and value to the customer. They employ this customer-first approach to develop long-term, mutually profitable business relationships. Entry level sales can be a great way to learn business at the street level, develop professional skills, and be a launchpad for a successful business career. Sales professionals usually enjoy significant independence, and over-achievement is highly rewarded. Many of the world’s greatest businesspeople began in sales. If you are self-driven, organized, financially motivated, and have natural people skills, sales may be a great career choice.

In this certification course, you will learn the sales cycle and how to work through all its phases with competence and confidence. For new sales professionals, prospecting is a major component of your sales activity and time. Prospecting helps you build a pipeline and identify target markets and buyers for your company’s products and services. This course also focuses on helping you identify your Unique Selling Proposition (USP) to market your product’s strengths as customer solutions.

You will practice proven skills in prospecting, relationship building, discovery, presentations, objection handling, and closing. Your commitment to using and practicing these skills in the field will help you achieve the sales success you desire in the real world. Finally, you will learn the essential workplace skills to perform your day-to-day responsibilities and become a valuable member of your organization. These workplace skills include, interacting with co-workers, contributing in teams, and maintaining professional ethics.

The course prepares students for the SkilledNow Certified Sales Professional certification test and to achieve the designation Certified Sales Professional, SkilledNow -SP. The goal is for students to be job-ready for an entry level position as an outside sales representative.

• Understand and apply the concepts of customer-focused selling
• Apply proven best practices to maximize your sales efforts
• Sell solutions that have benefits that solve customer issues
• Learn to sell value; not price
• Understand productivity tool to efficiently use selling time
• Find new sources for new prospects
• Learn to network with purpose
• Handle objections with confidence
• Close mutually beneficial sales and grow your customer base

The Sales Representative must be passionate about calling on customers, highly organized, and thrive independently. Responsibilities include:

• Master your company’s products and services
• Present advantages and benefits for compelling solutions to buyers and close sales
• Work the assigned territories, prospect lists, and perform networking to fill the sales pipeline, set appointments, and make proposals​
• Reach out to prospects daily by telephone, email, CRM, networking, and in-person; many of which are cold calls
• Maintain the customer database, communication records, and sales activity daily to manage the sales funnel and forecast sales accurately
• Achieve assigned prospecting goals, sales targets, and monthly sales quotas
• Develop needs analyses to uncover customer needs and propose effective customer solutions
• Effectively handle client objections and concerns
• Prepare sales reports and forecast future sales accurately and regularly
• Project a professional appearance to represent the organization’s image​
• Become skillful in client presentations
• Participate in scheduled sales meetings
• Participate in ongoing training