Sales Professional

Course Description

Sales representatives provide a critical role because they actively hunt for new customers and build long-term business relationships. Sales careers can be exciting and lucrative for candidates with the right skills. Today’s sales professionals are competent, highly skilled, and trustworthy. They present business competence and a professional appearance. The most successful sales professionals identify customer needs and develop solutions that deliver benefits and value to the customer. They employ this customer-first approach to develop long-term, mutually profitable business relationships.

Entry level sales can be a great way to learn business at the street level, develop professional skills, and be a launchpad for a successful business career. Sales professionals usually enjoy significant independence, and over-achievement is highly rewarded. Many of the world’s greatest businesspeople began in sales. If you are self-driven, organized, financially motivated, and have natural people skills, sales may be a great career choice.

Course Details
Delivery Methods
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What You Will Learn

Understand and apply the concepts of customer-focused selling
Apply proven best practices to maximize your sales efforts
Sell solutions that have benefits that solve customer issues
Learn to sell value; not price
Understand productivity tool to efficiently use selling time
Find new sources for new prospects
Learn to network with purpose
Handle objections with confidence
Close mutually beneficial sales and grow your customer base
In this certification course, you will learn the sales cycle and how to work through all its phases with competence and confidence. For new sales professionals, prospecting is a major component of your sales activity and time. Prospecting helps you build a pipeline and identify target markets and buyers for your company’s products and services. This course also focuses on helping you identify your Unique Selling Proposition (USP) to market your product’s strengths as customer solutions. You will practice proven skills in prospecting, relationship building, discovery, presentations, objection handling, and closing. Your commitment to using and practicing these skills in the field will help you achieve the sales success you desire in the real world. Finally, you will learn the essential workplace skills to perform your day-to-day responsibilities and become a valuable member of your organization. These workplace skills include, interacting with co-workers, contributing in teams, and maintaining professional ethics. The course prepares students for the SkilledNow Certified Sales Professional certification test and to achieve the designation Certified Sales Professional, SkilledNow -SP. The goal is for students to be job-ready for an entry level position as an outside sales representative.

Course Outline

Module 1: The Sales Profession

Unit 1: Essential Qualities of a Sales Professional

Unit 2: Building Your Professional Sales Image

Unit 3: Communication Dynamics

Unit 4: Manage How You Use Your Time

Module 2: Customer-focused Selling

Unit 5: The Sales Process

Unit 6: Identify Your Target Market

Unit 7: Sales Cycle Step 1 – Prospecting Basics

Unit 8: The Discipline of Smart Prospecting

Unit 9: Phone and Email Prospecting

Unit 10: Qualifying Prospects

Module 3: Turning Prospects into Customers

Unit 11: Sales Cycle Step 2 – Building Relationships Using the Consultative Selling Approach

Unit 12: Turning Relationships into Opportunities

Unit 13: The Discovery Stage

Unit 14: Enhancing Your Solutions

Unit 15: Sale Cycle Step 4 – Proposals and Presentations

Unit 16: Sales Cycle Step 5 – Handling Objections

Unit 17: Sales Cycle Step 6 – Closing the Sale

Module 4: Workplace Essentials

Unit 18: Teamwork – Being a Team Player

Unit 19: Get Along with Others and Embrace Diversity

Unit 20: Managing Conﬂict

Unit 21: Professional Ethics and Accountability

Unit 22: Productivity and Eﬀectiveness – Organizing and Prioritizing Your Work

Unit 23: Making the Transition to Work

Instructor-Facilitated Learning

Price: Check Calendar for Pricing

Skilled Now offers a variety of classes that are available to take from the comfort and safety of your desk. These scheduled courses provide students with live, instructor-led training delivered by Skilled now faculty using web conferencing software and an audio bridge so you can interact without ever leaving home or office!

Benefits of this Format:
With a flexible schedule, you can take this course whenever it’s most convenient for your day. Check out the different instrucor calenders that appeal to you.
With our interactive and engaging learning experiences, you'll be able to master new topics in a matter of days.
Spend time interacting with the instructor. Ask questions and get clarification on anything you don't understand or feel uncomfortable about!

Career Competency Standards

Private Group Training

HDI offers a unique training solution that can be conducted at your facility, removing individual expenses and giving you more control.

Benefits of this Format:
Take the hassle out of managing your training schedule by scheduling classes and picking them up on-demand.
If you're looking for an affordable way to save money, this is it! With groups of eight or more the option often becomes more cost effective.
You are in charge of the training schedule

Skilled Now Corporate Training Program

Skilled Now understands that you need to provide your staff with the latest training resources and courses. That’s why we offer your in-house instructor training and certification so they can deliver Skilled Now courseware on site, right at their location of choice!

This is the perfect solution for companies that are looking to train more than 50 employees annually. The program includes HDI training and certification, so you can ensure your new hires have what they need from day one!

Benefits of this Format:
The learning process is made more engaging with someone who knows your business inside-out.
The instructor can customize the course to fit your needs and career goals. For example, he or she might show you actual reports from companies that interest you specifically so it's easier for both of us!
You are in charge of the training schedule