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Winning Negotiations old

  • Course Overview
  • Learning Objectives

Negotiating is a basic process in human life and a fundamental part of any business. The process involves resolving differences, coming to an agreement, and meeting goals. Negotiating is complex, time consuming, and often frustrating. Consequently, to negotiate well requires a number of different skills, which are outlined in detail in this course.

Negotiating takes many forms. Whether you are building a project or delivering support, this course will give you a basic skill level to negotiate any situation. You will learn what the traits of a successful negotiator are, how to prepare for a negotiation, how to make the right impression, and how to close a deal. This interactive workshop includes techniques for effective communication and provides techniques for turning conflict into problem solving.

• How common negotiation is and the value of good negotiation skills
• Various negotiation styles along with the advantages and disadvantages
• How to decide when to use manipulation and not persuasion
• Techniques for getting persuasive presentations and conversations started
• How to use the Five-S framework to make a persuasive presentation
• How to deal with tough or unfair tactics

Course Outline

  • Unit 1: Getting Acquainted with the Basics
  • Unit 2: Profile of a Successful Negotiator Key Qualities
  • Unit 3: Preparing for Negotiation
  • Unit 4: Understanding Influence and Persuasion
  • Unit 5: Setting Up a Persuasive Presentation
  • Unit 6: Communicating with Confidence
  • Unit 7: Communicating with Purpose
  • Unit 8: Using the Psychology of the Brain
  • Unit 9: Taking Care of the Details
  • Unit 10: Making the Right Impression
  • Unit 11: Starting the Negotiation
  • Unit 12: Handling the Bargaining Stage
  • Unit 13: Getting to Mutual Gain
  • Unit 14: Getting Past “No” and onto “Yes”
  • Unit 15: Dealing with Negative Behaviors
  • Unit 16: Moving from Bargaining to Closing
  • Unit 17: Reaching Agreement
  • Unit 18: Putting It All Together – A Role Play
+ Read More
  • Lessons: 18
  • Quizzes: 0
  • Completion Time: 5 Hours
  • Listening Duration: 2 Hours 17 Minutes
  • Students: 977
  • Exam: Yes
  • Lessons
  • Quizzes
  • Completion Time
  • Listening Duration
  • Students
  • Exam
  • 18
  • 0
  • 5 Hours
  • 2 Hours 17 Minutes
  • 746
  • Yes
Self-Learning
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